Every local business knows the importance of word-of-mouth marketing. These days, “word-of-mouth” often translates to glowing online reviews—and Facebook is one of the best platforms to showcase them. But how do you actually get those coveted 5-star Facebook reviews? Don’t worry! We’ve made this guide to help you master how to ask for a Facebook review and empower your brand with social proof.
What Are Facebook Reviews?
Facebook reviews are public feedback left by customers on your business’s Facebook page. They allow users to rate your business on a scale of 1 to 5 stars and leave comments about their experience. These reviews act as digital testimonials that help other potential customers decide if they want to spend their money with you.
When a customer leaves a review, it becomes visible on your page and accessible for others browsing your business. Think of this as your “online reputation,” and trust me—one great review can make someone choose your business over a competitor!
What’s the Difference Between Facebook Review Requests and User Reviews?
Here’s the key distinction you need to know.
- A Facebook Review Request refers to you proactively reaching out to your customers, asking them to leave a review on your business page. For example, you might send an email or a follow-up message that includes your Facebook review link to make leaving a review easy.
- A Facebook User Review is written by someone who decides to review your page without prompting. This often happens when customers are either incredibly happy (or not-so-happy) about their experience.
Are you wondering if it’s okay to ask for reviews? It absolutely is—just be professional, polite, and transparent!
Should You Request Facebook Reviews?
One hundred percent, YES! Here’s why you should start asking for reviews ASAP:
- Reviews build trust. According to studies, 88% of consumers trust online reviews as much as personal recommendations.
- They help you stand out. A business page loaded with strong, positive feedback is way more likely to get clicks than one without reviews.
- Reviews improve visibility. Facebook ranks pages with active engagements—including reviews—higher, meaning they may boost your page’s visibility.
It’s simple math—the more good reviews, the better for your business.
How Do I Request a Review on Facebook?
Requesting a review doesn’t have to be complicated! Just follow these simple steps, and you’ll be swimming in 5-star ratings in no time.
Step 1: Share Your Facebook Review Link
Before you ask for reviews, make sure you’ve got your facebook review link handy. This is the direct link that will allow customers to leave their feedback.
If you’re unsure how to generate your Facebook page link, here’s what you do:
- Go to your Facebook business page.
- Click “Settings” in the top-right corner.
- Under “Template and Tabs,” check if the “Reviews” tab is turned on.
- Copy your custom review link Facebook URL.
If you want to learn how to share your Facebook profile review link, simply copy the same link and add it to emails, messages, or social posts.
Step 2: Send a Personalized Facebook Review Request
Don’t just blast the link to everyone. Instead, make your review request personal and friendly. Try this script for inspiration:
“Hi [Customer Name], thanks for supporting [Business Name]! We’re always working to improve our service, and we’d love your feedback. Here’s a quick link to leave a review on our Facebook page—[Insert facebook review request link]. We appreciate your time!”
Step 3: Add the Request to Email Campaigns
Want to gather reviews on autopilot? Include your review link Facebook in every customer email! For example, after a purchase, add this to your thank-you email:
“Loved your experience? Share your opinions with us by leaving a review on Facebook! [Link to facebook review request link]”
Step 4: Post a Reminder to Social Media
Sometimes all it takes is a gentle nudge! Use eye-catching graphics and an engaging caption to ask your followers to leave a review. Pro tip? Include clear instructions on how to ask for Facebook reviews, along with direct links to the reviews section.
Step 5: Reward Their Time
Make it worth their while. Offer a small discount, exclusive content, or entry into a prize draw to say thank you for their review.
How to Ask for a Review on Facebook Marketplace
Did you know reviews also apply to Facebook Marketplace? If you’ve sold something, it’s always good to follow up. To master how to ask for a review on Facebook Marketplace, use these tips:
- Send a polite DM thanking the buyer for their purchase.
- Include instructions on how to leave a review on your Marketplace profile.
- Add something like, “We’d love to hear your thoughts!”
Can You Turn Facebook Reviews Off?
Yes, you can—but you shouldn’t! Reviews provide valuable feedback and can help grow your business. However, if you’re receiving consistent spam or irrelevant reviews, follow these steps to turn them off:
- Go to “Settings” on your Facebook business page.
- Click “Templates and Tabs.”
- Toggle the “Reviews” tab off.
Fair warning—turning them off could make your page seem less transparent to potential customers.
Benefits of Facebook Reviews for Small Businesses
Here’s why Facebook reviews are a game-changer for small businesses:
- Social Proof: They reassure new customers that others had a great experience with your product or service.
- Local SEO Boost: Did you know Facebook reviews can help your business appear higher in local searches?
- Customer Insights: They give you direct feedback to improve your offerings.
Boost Your Online Presence with Get5StarReview
Feeling overwhelmed? Don’t worry—we’ve got your back! With Get5StarReview, you can automate the entire review-gathering process. Instead of manually chasing reviews, our AI-powered software sends personalized requests to boost your review count effortlessly.
Features:
- Automatically generate and share your facebook review link.
- Send targeted facebook review request link messages.
- Track, analyze, and respond to reviews—all in one place.
Transform Your Local Business with Revolutionary Software
There you have it—a complete guide on how to ask for Facebook reviews and ramp up your online reputation. Don’t wait! Start collecting reviews today, or better yet, partner with Get5StarReview and watch the stars roll in! [Try Get5StarReview for free!]